‘We’re still suffering’ – Serco contract continues to cause chaos in schools

September 8, 2016 Spilsby Online 0

A Lincolnshire head teacher claims a computer fiasco that plunged schools across the county into chaos is still causing problems more than 17 months later just weeks after a review into the disaster was delayed. School equipment was left broken and teachers were unable to buy books after a major IT blunder resulted in thousands of invoices not being paid. After months of turmoil, Serco agreed to compensate schools last September and said it was […]

Serco boss apologises for Lincolnshire school payment errors

April 12, 2016 Spilsby Online 0

A company has apologised to schools in Lincolnshire after failing to pay bills which left staff without wages and phone lines cut. Serco won a £70m contract in April 2015 to take over HR and finance support for Lincolnshire County Council. The company’s errors meant teachers could not teach as they should, according to one headteacher. Sean Hanson from Serco apologised when he met around 40 teachers from the region’s schools earlier. In March, school […]