Spilsby’s Post Office is to relocate into Total News it has been confirmed.
The Post Office stated that they have taken into account comments from customers and local representatives during their consultation period. Feedback from customers included concerns about parking in the area around the Total News site area and the suitability of the area.
I am confident that this move will allow customers good access to Post Office services whilst helping to provide long term viability and future sustainability for Post Office service provision in Spilsby.Suzanne Richardson
Issues relating to access for the elderly and disabled customers had also been part of the feedback received by the Post Office, and they have confirmed that they will be carrying out improvements to provide a permanent ramp and wide automatic door at the entrance, as well as a clearly marked disabled parking bay.
Suzanne Richardson, Regional Network Manager of the Post Office said: “We do understand that some customers may be concerned about carrying out their Post Office business in a different type of environment from what they are used to. I would like to assure you that this doesn’t compromise the professional service that we expect to be provided at all our Post Office branches.”
“You’ll be re-assured to now that we already have a number of branches successfully operating from premises of a similar host retailer and customer and operator feedback has been very positive.”
“I am confident that this move will allow customers good access to Post Office services whilst helping to provide long term viability and future sustainability for Post Office service provision in Spilsby.”
A date has yet to be set for the relocation to take place.